Privacy policy

Privacy Policy

1. Data Controller

Rosetta Del Grande – Handel & Digitale Dienstleistungen trading as "RDG World" Belchenweg 4, 76337 Waldbronn, Germany E-Mail: delgranderosetta@gmail.com

2. General Information

This privacy policy describes how personal data is collected, processed and used when you use our online store.

3. Data Collected

We may process the following categories of personal data:

  • Contact data (name, address, email, phone number)
  • Payment data
  • Order and transaction data
  • Device and usage data
  • Communication data

4. Purposes of Processing and Legal Bases

Purpose Legal basis
Order processing, shipping, delivery Art. 6(1)(b) GDPR (performance of contract)
Customer service Art. 6(1)(b) GDPR (performance of contract)
Security and fraud prevention Art. 6(1)(f) GDPR (legitimate interest)
Legal retention obligations Art. 6(1)(c) GDPR (legal obligation)
Email marketing, advertising, analytics Art. 6(1)(a) GDPR (consent)

5. Marketing and Advertising

With your consent, we may use personal data for:

  • Email marketing
  • Social media advertising (Meta, Instagram, TikTok)
  • Google Ads and similar platforms

You may withdraw your consent at any time.

6. Shopify

Our store is powered by Shopify Inc. Data may be processed by Shopify. More information: https://privacy.shopify.com/en

7. Data Sharing

Data may be shared with:

  • Payment providers (PayPal, credit card providers, etc.)
  • Shipping and logistics providers
  • Shopify Inc.
  • Marketing and analytics providers (only with consent)

8. Cookies

Our website uses cookies. Technically necessary cookies are set without consent. Analytics and marketing cookies are only activated upon your explicit consent via our cookie banner. You may withdraw your consent at any time.

9. Your Rights

Under the GDPR, you have the following rights:

  • Access (Art. 15)
  • Rectification (Art. 16)
  • Erasure (Art. 17)
  • Restriction of processing (Art. 18)
  • Data portability (Art. 20)
  • Objection (Art. 21)
  • Withdrawal of consent (Art. 7(3))

To exercise your rights, please contact us at: delgranderosetta@gmail.com

10. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg https://www.baden-wuerttemberg.datenschutz.de

11. Retention Period

Data is retained only for as long as necessary for the stated purposes or to comply with legal obligations. Order data is generally retained for 10 years.

12. International Data Transfers

Data may be processed outside the EU, in particular by Shopify. Appropriate safeguards are in place (standard contractual clauses pursuant to Art. 46 GDPR).

13. Security

We implement technical and organisational measures to protect your data (SSL encryption, access controls).

14. Changes

This privacy policy may be updated at any time. The current version is always available on this page.